Our client in Burlington, MA needs a seasoned Technical Trainer for internal and external training for web based applications. Trainer must be able to provide education for end users on-site at various clients both regionally, nationally and possible international sites. The Trainer will incorporate and provide assistance to internal employees for end user support.
Job Description
Develop, schedule, and deliver training programs for applications software and related products. The incumbent will work with Software Engineering and the Engineering Support team to write and provide training solutions to internal staff and clients.
Responsibilities
- Develop interactive instructor-led training materials for software applications: o PowerPoint presentations o CBT courses o eLearning materials o Lab exercises o Tests o Train-the-trainer materials
- Deliver training to internal staff and clients via classroom training and WebEx sessions
- Provide voice-overs for training materials as appropriate
- Schedule training sessions
- Manage new and existing training curriculum to ensure quality course development and rollout, including the maintenance of updates, and distribution of course materials
- Administer a training records/database
Requirements Experience and Qualifications Required
- Bachelors degree in business, organization development, communications, or a related field. Masters degree preferred
- 3-5 years training or organization development experience, including developing and delivering technical training to adults in a business setting
- An understanding of adult learning theory and practice
- Ability to measure how well the students are absorbing material and to adjust presentations accordingly
- Planning and project management skills
- Experience with the following tools: Captivate; Camtasia; Articulate; PowerPoint
- Ability to travel up to 50% of the time
Matt Kaighn
Director Technology Practice
Daley and Associates
One Financial Center, 4
th Floor Boston MA 02111
617-697-0033 (c)
617-832-2049 (o)
617-832-2066 (f)
www.daleyaa.com
